Tracy Cotton

Tracy Cotton has been an underwriter, CSR, consultant, producer, marketer, and instructor in her 25+ year career in insurance. Now she is putting it all to work in a new role as Executive Client Manager for Starr-Mathews Agency in Chattanooga TN. She didn't create this job but feels as if it was created just for her. She gets to work closely with middle market and large commercial clients to offer a more concierge level of service than either a typical CSR or producer can balance. Every day is different and she loves getting to help onboard new clients, and grease the wheels for more value added renewal reviews. She enjoys connecting with industry peers and is a founding member of the #5amclubins on Twitter. When she isn't evaluating work comp audits and creating service plans, her passion is to get outdoors with her dog, Jasper. The relocation to southeastern Tennessee means tons of new mountains and waterways for them to explore.