The NEW AIAM 420 The Write Stuff
Total Credits: 1 including 1 CE Credit
- Average Rating:
- 164
- Categories:
- AIAM Training
- Speaker:
- Jeff Odom
- Duration:
- 1 Hour
- License:
- Expires 30 day(s) after program date.
Description
Writing is the way everyone communicates. Whether it’s texting, email or a formal letter, we have to make sure we are communicating correctly and in a way that represents the agency in a positive light. The webinar shows the attendees how to be AFFECTIVE when it comes to writing.
Outline
- Housekeeping
- Unauthorized Entities
- Attendance
- Introduction
-
- Social Networking
- Professional Communication
- AFFECTIVE WRITING
- Accurate
- Content
- Format
- Focused
- Action
- Non-Action
- Friendly
- Beginning
- Ending
- Error-Free
- Spell Check
- Proofread
- Concise Information
- Consistant
- To the point
- Topic
- Clearly stated
- Subject Line
- Intuitive
- Alleviate concerns
- Purpose of the letter/Communication
- Versatile
- Use and reuse
- Minor changes
- Excellance
- Professional
- Accurate
-
-
- Complete
-
- Punctuation
- Correct usage of punctuation
- Period
- Question mark
- Exclamation mark
- Apostrophe
- Comma
- Grammar
- Proper use of words/phrases
- A/An
- Affect/Effect
- Capital/Capital
- Council/Counsel
- Principal/Principle
- Your/You’re
- Email Etiquette
- Treat emails as business letters
- No ALL CAPS
- Professional greeting
- Spell-check, proofread
- Respond promptly
- Conclusion
- Attendance
- DFS Affidavit
Course Materials
Important CE_Credit Instructions_ABEN (0.73 MB) | Available after Purchase |
AIAM 420 Write Stuff (678.4 KB) | Available after Purchase |
Speaker

Jeff Odom Related Seminars and Products
Education Instructor & Insurance Analyst
Florida Association of Insurance Agents
Jeff graduated from FSU in 1988 and began his insurance career as both a general lines and life and health insurance agent with an independent insurance agency. He moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance), working in the continuing education section. Jeff spent his last four years there the administrator of Continuing Education. At FAIA, Jeff's duties include writing, updating, and revising FAIA's Florida Insurance Research Library, and teaching.
Dates
Wed, Jun 04, 2025 - 2:00 PM to 2:52 PM CDT
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Thu, Jun 19, 2025 - 8:00 AM to 8:52 AM CDT
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Mon, Jul 07, 2025 - 10:00 AM to 10:52 AM CDT
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Wed, Jul 23, 2025 - 12:00 PM to 12:52 PM CDT
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Wed, Aug 06, 2025 - 2:00 PM to 2:52 PM CDT
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Thu, Aug 21, 2025 - 8:00 AM to 8:52 AM CDT
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Fri, Sep 05, 2025 - 10:00 AM to 10:52 AM CDT
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Mon, Sep 22, 2025 - 12:00 PM to 12:52 PM CDT
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Wed, Oct 08, 2025 - 2:00 PM to 2:52 PM CDT
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Thu, Oct 23, 2025 - 8:00 AM to 8:52 AM CDT
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Wed, Nov 05, 2025 - 10:00 AM to 10:52 AM CST
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Thu, Nov 20, 2025 - 12:00 PM to 12:52 PM CST
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Wed, Dec 03, 2025 - 2:00 PM to 2:52 PM CST
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Thu, Dec 18, 2025 - 8:00 AM to 8:52 AM CST
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State Specific Details
State Approval Information DetailsReviews
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