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Webcast

The NEW AIAM 420 The Write Stuff


Total Credits: 1 including 1 CE Credit

Average Rating:
   164
Categories:
AIAM Training
Speaker:
Jeff Odom
Duration:
1 Hour
License:
Expires 30 day(s) after program date.

Dates


Description

Writing is the way everyone communicates. Whether it’s texting, email or a formal letter, we have to make sure we are communicating correctly and in a way that represents the agency in a positive light. The webinar shows the attendees how to be AFFECTIVE when it comes to writing.

 

Outline

  1. Housekeeping
  2. Unauthorized Entities
  3. Attendance
  4. Introduction
    1. Social Networking
    2. Professional Communication
  5. AFFECTIVE WRITING
    1. Accurate
      1. Content
      2. Format
    2. Focused
      1. Action
      2. Non-Action
    3. Friendly
      1. Beginning
      2. Ending
    4. Error-Free
      1. Spell Check
      2. Proofread
    5. Concise Information
      1. Consistant
      2. To the point
    6. Topic
      1. Clearly stated
      2. Subject Line
    7. Intuitive
      1. Alleviate concerns
      2. Purpose of the letter/Communication
    8. Versatile
      1. Use and reuse
      2. Minor changes
    9. Excellance
      1. Professional
      1. Complete
  6. Punctuation
    1. Correct usage of punctuation
    2. Period
    3. Question mark
    4. Exclamation mark
    5. Apostrophe
    6. Comma
  7. Grammar
    1. Proper use of words/phrases
    2. A/An
    3. Affect/Effect
    4. Capital/Capital
    5. Council/Counsel
    6. Principal/Principle
    7. Your/You’re
  8. Email Etiquette
    1. Treat emails as business letters
    2. No ALL CAPS
    3. Professional greeting
    4. Spell-check, proofread
    5. Respond promptly
  9. Conclusion
  10. Attendance
  11. DFS Affidavit

Course Materials

Speaker

Jeff Odom's Profile

Jeff Odom Related Seminars and Products

Education Instructor & Insurance Analyst

Florida Association of Insurance Agents


Jeff graduated from FSU in 1988 and began his insurance career as both a general lines and life and health insurance agent with an independent insurance agency. He moved to the education side of insurance by taking a position with the Department of Financial Services (formerly Department of Insurance), working in the continuing education section. Jeff spent his last four years there the administrator of Continuing Education. At FAIA, Jeff's duties include writing, updating, and revising FAIA's Florida Insurance Research Library, and teaching.


Dates

Wed, Jun 04, 2025 - 2:00 PM to 2:52 PM CDT
Thu, Jun 19, 2025 - 8:00 AM to 8:52 AM CDT
Mon, Jul 07, 2025 - 10:00 AM to 10:52 AM CDT
Wed, Jul 23, 2025 - 12:00 PM to 12:52 PM CDT
Wed, Aug 06, 2025 - 2:00 PM to 2:52 PM CDT
Thu, Aug 21, 2025 - 8:00 AM to 8:52 AM CDT
Fri, Sep 05, 2025 - 10:00 AM to 10:52 AM CDT
Mon, Sep 22, 2025 - 12:00 PM to 12:52 PM CDT
Wed, Oct 08, 2025 - 2:00 PM to 2:52 PM CDT
Thu, Oct 23, 2025 - 8:00 AM to 8:52 AM CDT
Wed, Nov 05, 2025 - 10:00 AM to 10:52 AM CST
Thu, Nov 20, 2025 - 12:00 PM to 12:52 PM CST
Wed, Dec 03, 2025 - 2:00 PM to 2:52 PM CST
Thu, Dec 18, 2025 - 8:00 AM to 8:52 AM CST

State Specific Details

State Approval Information Details

Reviews

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Overall:      4.6

Total Reviews: 164