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Why Listening is Important: (Hint, You Can SELL MORE)
Total Credits: 1 including 1 Communications and Marketing
- Average Rating:
- 87
- Categories:
- Professional Development | Professional Development - Sales and Marketing
- Speaker:
- Jill Schiefelbein
- Course Levels:
- Intermediate
- Duration:
- 1 Hour
- License:
- Access for 90 day(s) after purchase.
Audience: Professional/Personal Development
Description
In an information-heavy economy, the face of sales has fundamentally changed. In this course we break down four different stages of listening, and how to know how someone is listening to you. Once you know this, you can better communicate to their current level and more rapidly achieve buy-in or realize that a potential client is just not the right fit. Save time and better serve others--it's a winning combination!
Basic Course Information
Learning Objectives*Understand how consumer behavior has changed in the information economy
*Learn the difference between four stages of listening and how it impacts how your clients think
*Navigate conversations more effectively based on understanding how someone is listening to you
Major Subjects
*public speaking
*communication
*personal development
*management
*presentation
*business growth
*sales
*consumer relations
*customer service
Course Materials
| Why Listening is Important_Handout (0.45 MB) | Available after Purchase | ||
Speaker
Jill Schiefelbein Related Seminars and Products
Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.
State Specific Details
Basic Course Information
Prerequisites NoneAdvanced Preparation None
Designed For Anyone who has to persuade others
Yellow Book No
Course Developer Jill Schiefelbein
Promo Video
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