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Total Credits: 1 including 1 Communications and Marketing
Audience: Professional/Personal Development
Giving feedback is one of the most important tasks you do as a leader, manager, colleague, or peer. But giving feedback is often misinterpreted or not acted on. If you want to give feedback that yields results, then you need to know the five rules for giving feedback that will help you better communicate.
*Learn five rules for giving feedback
*Understand the difference between behavior, character, and personal feedback
*Navigate giving feedback to those above you, below you, and your peers
*public speaking
*communication
*personal development
*management
*presentation
*business growth
*sales
*consumer relations
*customer service
Giving Feedback That Delivers Results_Slides (1.20 MB) | Available after Purchase |
Important CPE Credit Information_READ BEFORE WEBCAST UPDATED (0.47 MB) | Available after Purchase |
Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.
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