Skip to main content
This product may have additional discounts available which will be visible once you checkout.
Virtual Classroom

Agency HR & Leadership Toolkit


This program is not available for credit.

Average Rating:
Not yet rated
Speakers:
Steve Cadigan |  Arlicia Chrestotholos |  Nolan Duda |  Amy Gomez, SPHR, SHRM-SCP |  Laura Middleton |  Michael J. Mirarchi |  Daniel Porter, CFE |  Jill Schiefelbein |  Bernie Smith |  Christine Wilson, LPC
Course Levels:
All Levels
Duration:
18


Description

The Agency HR & Leadership Toolkit is a FREE member benefit that gives managers and agency leaders the confidence and skills to lead people effectively, strengthen workplace culture, and reduce HR-related risks—no HR background required.

This curated collection of courses from the HR Education Network (HREN), a trusted provider of HR compliance and professional development training, covers the most essential topics agencies need today: leadership, communication, hiring, investigations, performance management, and more.

Designed specifically for busy insurance agencies where leaders wear multiple hats, the toolkit delivers practical, real-world guidance to help build stronger teams, improve communication, and maintain a compliant, high-performing workplace.

Speaker

Steve Cadigan's Profile

Steve Cadigan Related Seminars and Products

Founder

Cadigan Talent Ventures


Steve Cadigan is a globally recognized talent strategist, board member, and thought leader in the future of work. As the founder of Cadigan Talent Ventures, a Silicon Valley-based consultancy, Steve provides invaluable counsel to a diverse array of innovative organizations, including tech giants, sports clubs, and financial institutions.

Professional Experience

Steve's expertise stems from over 25 years as an HR executive across various industries. His career culminated in his role as the inaugural Chief Human Resources Officer at LinkedIn from 2009 to 2012, where he guided the company through its IPO and laid the foundation for its current success.

Advisory and Board Roles

  • Serves on the Board of Directors for three companies
  • Advises several progressive organizations
  • Collaborates with leading venture capital and consulting firms

Thought Leadership

Steve is a frequent speaker at international conferences and a guest lecturer at prestigious universities. His work has been recognized by:

  • Stanford University, which developed a graduate-level course based on his cultural innovations at LinkedIn
  • Major media outlets, including regular appearances on Bloomberg West, CBS, and CNBC

Recent Achievements

  • Published "Workquake: Embracing the Aftershocks of COVID-19 to Create a Better Model of Working" in August 2021, which became a #1 Amazon Hot New Release
  • Delivered commencement speeches at the University of San Francisco and Stanford University in 2021

Global Perspective

Having lived and worked in Singapore, Canada, and the United States, Steve brings a unique, global viewpoint to talent strategy. His experience in interviewing, hiring, coaching, and mentoring thousands of professionals across various industries and geographies sets him apart in discussions about the future of work.

Personal Life

Steve resides in California with his family, including four sons and two stepdaughters. When not engaged in professional activities, he enjoys coaching basketball, playing tennis, body surfing, and supporting his children's endeavors.

Education

  • BA in History from Wesleyan University
  • Master's Degree in HR & Organization Development from the University of San Francisco

Steve Cadigan continues to be at the forefront of shaping the future of work, leveraging his extensive experience and insights to help leaders and organizations build compelling talent strategies for the evolving workplace landscape.


Arlicia Chrestotholos's Profile

Arlicia Chrestotholos Related Seminars and Products

Independent Compensation Consultant

Upbound


Arlicia Chrestotholos, CCP is a seasoned Human Resources professional with 20 years of expertise in Compensation Administration and Total Rewards Strategy. She has worked with and consulted for Fortune 500 industry leaders leading large-scale projects that drive organizational growth, workforce retention, and compensation transparency. Arlicia specializes in designing and implementing global compensation and benefits strategies, leveraging HR analytics and technology integration to optimize pay structures, incentive plans, and total rewards programs. She has led job architecture and career framework projects, aligning over 3,000+ roles globally, and played a key role in A compensation integration, ensuring seamless workforce transitions across multinational corporations.  With a strong background in compensation, benefits, and HR transformation, Arlicia continues to lead initiatives that enhance employee experience, ensure competitive and equitable pay practices, and drive strategic workforce planning.


Nolan Duda's Profile

Nolan Duda Related Seminars and Products

Partner

IdealTraits Inc.


Nolan Duda is a dynamic leader and Partner at IdealTraits Inc., where he serves as the Client Experience Manager. With over five years of expertise in sales, marketing, and client success, Nolan has become a trusted authority in staffing and recruitment solutions for the insurance industry. His innovative approach and proven strategies have helped insurance agencies across the country streamline their hiring processes and build high-performing teams.

In his role at IdealTraits, Nolan oversees Marketing, Sales, Retention, and Support, working directly with the executive team to align business objectives with cutting-edge software solutions. He has played a pivotal role in driving growth within the company, expanding teams, and consistently exceeding performance goals. His leadership style focuses on collaboration, accountability, and fostering success for both his team and clients.

A proud graduate of Adrian College, Nolan holds a Bachelors in Business Administration (BBA) with a concentration in Management, paired with a minor in Leadership Ethics. Originally from Coldwater, Michigan, Nolan combines his educational foundation with a passion for helping businesses thrive in a competitive marketplace.

As a speaker, Nolan brings a wealth of knowledge, practical insights, and actionable strategies to insurance professionals. He shares his expertise on optimizing recruitment processes, leveraging technology to attract top talent, and aligning hiring practices with long-term business goals.

Now based in Lake Orion, Michigan, Nolan is dedicated to empowering the insurance industry to embrace innovation in talent acquisition, creating a stronger and more resilient workforce. His sessions are designed to inspire, educate, and equip attendees with the tools needed to achieve sustainable success.


Amy Gomez, SPHR, SHRM-SCP's Profile

Amy Gomez, SPHR, SHRM-SCP Related Seminars and Products

Human Resources Consultant

Infinix Global Meetings & Events


Amy Gomez, SPHR, SHRM-SCP, is a seasoned HR professional with over 20 years of extensive experience in HR. She earned her Bachelor of Science in Business with a focus on Human Resources Management from The University of Arizona. 

Throughout her career, Amy has successfully supported small to medium-sized businesses across diverse industries, demonstrating her versatile expertise. As an HR Consultant, Amy is skilled in ensuring compliance, implementing best practices and streamlining processes to drive organizational success.

In addition to her hands-on experience, she has achieved Senior Professional in Human Resources (SPHR) and SHRM Senior Certified Professional (SHRM-SCP) certifications. Amy stays informed on evolving HR trends and teaches HR Test Preparation courses in addition to other courses through HR Education Network.


Laura Middleton's Profile

Laura Middleton Related Seminars and Products

MicroHR


Laura Middleton is the co-founder and CEO of HRCP, L.C., a leading provider of content for human resource certification preparation, recertification, and micro credentials. Laura holds two degrees from Brigham Young University: a bachelor’s degree in psychology and a master’s in organizational behavior. Laura is a certified human resource professional and has worked as a business consultant and researcher. She is also an adjunct faculty member at her alma mater, teaching leadership and human resource classes. Laura volunteers in her community, church, and local government. She and her husband, Mike, are the parents of three children. Laura enjoys hiking and is an expert pumpkin carver. 


Michael J. Mirarchi's Profile

Michael J. Mirarchi Related Seminars and Products


Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free.


Drawing from over 35 years of experience as an employer defense attorney and as a HR Vice President, he developed “Reset the Clock - Practical Employee Relations for Leaders.” He has presented it over 1,350 times to more than 34,500 leaders at employers across North America.


Mr. Mirarchi believes that most leaders exercise their abilities with fairness, integrity, and professionalism. Nevertheless, there are plenty of opportunities to run into potential liability situations. In these situations, leaders who know what to do and how to do it have a tremendous advantage over those who don’t, in avoiding lawsuits.


He has presented the HR Professional version of this program for SHRM Chapters across the country, biannually for DallasHR.

In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 30 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism, and delivery.


Mike received the 2024 DallasHR Lifetime Achievement Award for dedicating his career to advancing the HR profession and making a lasting impact on Dallas HR. He is an educator and a trusted advisor to the entire DallasHR community.


In conjunction with industry and professional associations, he has conducted live TV broadcasts, webinars, and on-line programs, in addition to presenting at regional and national conferences. Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.


Daniel Porter, CFE's Profile

Daniel Porter, CFE Related Seminars and Products

Consultant


Daniel Porter, CFE, has conducted and managed civil and criminal investigations for over 30 years as a licensed private investigator, a loss prevention manager, and as an investigator and investigations manager with the State of Tennessee.  He currently provides training and consulting services in the areas of fraud prevention-detection-investigation as well as ethics, productivity, and leadership.  Daniel is a Cum Laude graduate from Middle Tennessee State University's Criminal Justice Program and has been a Certified Fraud Examiner for over 25 years.  He has provided training at multiple conferences in the United States and Canada as well as for governmental agencies and professional organizations in various states.  He is a guest lecturer at Middle Tennessee State University and the Vanderbilt University School of Law.  


Jill Schiefelbein's Profile

Jill Schiefelbein Related Seminars and Products


Dr. Jill Schiefelbein helps businesses humanize automation.

Thriving at the intersections of communication, education, and technology, Dr. Jill is an international keynote speaker, trainer, and consultant working with companies from small brick-and-mortar storefronts to Fortune 500 organizations.

University faculty-turned-entrepreneur, she’s an award-winning business owner, author, and recovering academic. She taught business communication at Arizona State University for 11 years, analyzed terrorist documents to provide counter-terrorism messaging strategies to the military, and was a pioneer in the digital education space.

Now, Dr. Jill is a leading researcher and consultant in the space of synthetic media, particularly around using hyper-realistic avatars to communicate. She serves as an adjunct professor in the doctoral program at the Muma College of Business at the University of South Florida, teaching business analytics, generative AI strategy, and examining the future of business communication.

She's the Chief Experience Officer and Partner at Render, a start-up specializing in creating digital likeness solutions and providing integrated generative AI services. And the host of the Humanize Automation podcast.

The author of four books, her latest, Effective Business Communication For Dummies, was released through Wiley in fall 2024.


Bernie Smith's Profile

Bernie Smith Related Seminars and Products

Founder

Made to Measure KPIs and KPI Academy


Bernie Smith, founder of Made to Measure KPIs, trains and coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision-making.

His approach has been adopted by many organisations, including Airbus, HSBC, UBS, Lloyd’s Register, Credit Suisse, Royal Bank of Scotland, LloydsTSB and many others. He has written twenty books on KPIs, regularly tops this category on Amazon and is a frequent key-note speaker on performance measurement.

Earlier in his career, Bernie, who qualified as a professional engineer, worked as a consultant leading teams delivering exceptional operational improvement in blue-chip companies using Lean and Six Sigma approaches. This broad industry experience has given him a unique perspective when it comes to developing KPIs to improve organisational performance.

Bernie lives in Sheffield, UK, with his wife Liz, two children and some underused exercise equipment.
 


Christine Wilson, LPC's Profile

Christine Wilson, LPC Related Seminars and Products

Founder

Think Time


Christine Wilson is a counselor turned coach and the creator of Think Time, the first whole brain planner designed to combine creativity and productivity in one powerful tool. With a deep passion for helping individuals and organizations unlock their full potential, Christine empowers HR professionals and leaders to foster innovation, enhance team performance, and create cultures of creativity.

Drawing from her extensive background in counseling and coaching, Christine combines research-based strategies with practical tools to guide organizations toward meaningful growth. As the founder of Think Time (think-time.com), she offers a unique approach to balancing creative and analytical thinking, helping businesses achieve faster, more efficient results. Christine’s engaging style and hands-on techniques have made her a sought-after speaker, trainer, and coach, inspiring professionals to think outside the box and drive lasting change in the workplace.


Reviews

5
4
3
2
1

Overall:   Not yet rated

Total Reviews: 237

Comments

Kristin W - Arcadia, California

"Thank you for providing this session. "

Christine M - KREMLIN, Montana

"Great information - I feel that I need to catch up in some of the HR items discussed - my viewpoint may be archaic on some of the things discussed. "

Stephanie S - Greeley, CO, Colorado

"This was informative and relevant "

Katie S - Whitehall, Pennsylvania

"very knowledgeable speaker"

Brittany H - Poughkeepsie, NY, New York

"This course was amazing! Thank you!"

Jennifer T

"Laura is a rockstar! Great stories for each example. Nicely done, friend! "

Elyzabeth F - Castaic, California

"I love how the speaker kept the audience intrigued, such a great story teller"

Carolina T - Oregon

"Great speaker!"

Mackenzie S - Casper, Wyoming

"Great presentation!"

Rowena M - Bend, Oregon

"Enjoyed presentation. Thank you!"